Introduction
Welcome to ek7. Our Privacy Policy is built around protecting your personal data. When you register, play games, or use any of our services, certain information is collected — this policy clearly explains what that information is, why it's collected, and how it's handled.
We believe transparency is the foundation of trust. That's why this Privacy Policy is written in plain language, so every member knows their data is in safe hands.
Ek7 never sells your personal data to third parties. Protecting your privacy is our top priority.
Why ek7 Is Trustworthy
SSL Encryption
Every transaction and piece of data you share is fully protected with 256-bit SSL encryption.
KYC Verification
Data collected for identity verification is used solely for security purposes and is never shared elsewhere.
No Data Sales
Ek7 does not sell or transfer members' personal data to any advertisers or third parties.
Secure Server
All data is stored on secure cloud servers and undergoes regular security audits.
Your Control
You may view, correct, or request deletion of your data at any time.
No Spam
No marketing messages are sent without your consent. You can unsubscribe at any time.
ISO Standards Compliant
International data protection standards are strictly followed.
Independent Security Audit
Regular security testing conducted by independent third parties.
GDPR Compliant
European data protection standards are followed.
Bangla Support 24/7
Assistance with any privacy-related questions.
Full Privacy Policy
1 What Data Is Collected
Some necessary information is collected when you register and use services on the ek7 platform. This data is used solely to manage your account and ensure security.
- Name, date of birth, and mobile number
- Mobile banking account number (Mobile Banking/Nagad/Rocket)
- National ID or passport number (for KYC verification)
- Device Information & IP Address
- Activity log data on the platform
- Gaming History & Transaction Records
The amount of data collected is kept to a minimum — only what is necessary to provide the service.
2 Why Your Data Is Collected
There is a specific purpose behind every piece of data we collect. ek7 does not collect information without a clear reason.
- To create your account and verify your identity
- To process deposits and withdrawals
- To comply with Anti-Money Laundering (AML) regulations
- To ensure account security
- To provide customer support services
- To manage bonuses and promotions
- To improve platform quality
3 How Your Data Is Stored
Ek7 stores your data using industry-leading security technology. No data is ever left unprotected.
- Stored on servers with 256-bit AES encryption
- Transferred via SSL/TLS Protocol
- Firewall and Intrusion Detection System
- Regular backups and a disaster recovery plan
- Restricted staff access — limited to relevant departments only
| Type of Data |
Retention Period |
Purpose |
| Registration Details |
Account closure + 5 years |
Legal Obligations |
| Transaction Records |
7 years |
AML Compliant |
| KYC Documents |
5 years |
Identity Verification |
| Session Logs |
90 days |
Security Monitoring |
| Support Conversations |
2 years |
Service Quality Improvement |
4 Who Your Data Is Shared With
Ek7 does not sell your data to third parties. However, limited information may be shared in specific circumstances outlined below.
- Payment Processor: For transaction processing only, via Mobile Banking, Nagad, and Rocket.
- Law Enforcement Agencies: By court order or legal requirement.
- Security Auditor: For platform security verification, under a confidentiality agreement.
- Technology Partner: Only the minimum data necessary to operate the service.
In all of the above cases, strict confidentiality agreements are in place before any data is shared.
5 Cookie & Tracking Policy
Ek7 uses cookies on its website to improve platform functionality and enhance your browsing experience. No personally sensitive information is collected through cookies.
- Essential Cookies: Essential for login sessions and platform security.
- Performance Cookies: Helps measure site speed and usability.
- Functional Cookies: Remembers your preferences and language settings.
Cookies can be disabled at any time through your browser settings, though this may limit some platform features.
6 Your Rights
As an ek7 member, you have specific rights over your data. Contact our support team to exercise any of these rights.
- Right to Access: You may request to see what data we hold about you.
- Right to Rectification: You may request corrections to any inaccurate information.
- Right to Erasure: You may request that your data be deleted after your account is closed.
- Right to Restrict Processing: You may request that we stop using your data for specific purposes.
- Right to Portability: You may request a personal copy of your data.
7 Protection of Minors' Data
Ek7 strictly prohibits registration by anyone under 18. If a minor's data is collected inadvertently, it will be deleted immediately and the associated account will be closed.
Parents or guardians with concerns are welcome to contact our support team.
8 What to Do in Case of a Security Breach
In the event of a data security breach, ek7 will take the following steps.
- Affected members will be notified within 72 hours of the incident.
- The extent of any damage will be assessed and appropriate remedial action will be taken.
- The relevant regulatory authority will be notified within the required timeframe.
- Security measures will be strengthened to prevent similar incidents in the future.
9 Changes to the Privacy Policy
Ek7 may update this Privacy Policy as needed. Members will be notified of any significant changes through their registered contact details.
The "Last Updated" date at the top of this page always reflects the latest version. It's good practice to check this page regularly.
10 Contact Us
If you have any questions or concerns about our Privacy Policy, please get in touch. Our support team is available 24/7 to help.
- Reach us via live chat — get the fastest response.
- Email: [email protected]
- Responses are typically provided within 24 hours.
Final Note
Your trust and confidence in ek7 mean everything to us. We are committed to protecting your privacy without compromise — every decision we make puts member security first.
Enjoy ek7's gaming services with complete peace of mind — keeping your data safe is our responsibility.
FAQ
Never. Under no circumstances does ek7 sell members' personal data to third parties. Your information is used solely for the purpose of providing our services.
Yes, you may request deletion of your data after closing your account. However, certain information may be required to be retained for a specified period due to legal obligations. Please contact support for more details.
Yes. All payment information at ek7 is secured with 256-bit SSL encryption. Mobile banking numbers are used solely for transaction processing and are never shared elsewhere.
KYC verification may require a copy of your national ID or passport along with a selfie. These documents are used solely to confirm your identity and are stored securely.
If significant changes are made to the Privacy Policy, you will be notified via SMS to your registered mobile number or through an app notification. The "Last Updated" date at the top of this page will also be revised.
Play Safe at ek7
Your privacy is fully protected. Register now and enjoy the best gaming experience in Bangladesh.