Gaming is for entertainment, not addiction. ek7 believes every player should enjoy the experience mindfully and within their limits. Our tools and guides are here to keep you safe at all times.
Responsible gaming is more than following rules — it's a mindset. ek7 gives every player the opportunity to enjoy gaming in a mindful way. Online gaming is a great form of entertainment, but without the right boundaries, it can become harmful.
Online gaming in Bangladesh is growing rapidly, with people of all ages — from younger generations to older adults — now playing on mobile. Responsible Gaming matters more than ever in this environment. ek7 wants every member to stay healthy and happy, with gaming as a fun form of entertainment rather than a burden in life.
We believe an informed player is a responsible player. That's why ek7 has developed multiple tools and resources to help you stay in control at all times.
Remember: gaming is entertainment, not a source of income. Always bet within what you can afford to lose.
Set your own daily, weekly, or monthly deposit limit. Once set, the limit cannot be increased until the period has elapsed.
Set a time limit for each gaming session. You will receive an automatic alert once the time is up.
Temporarily pause your account for 24 hours, 7 days, or 30 days. Take a break and clear your head.
Your session will automatically end once you hit a set loss amount. Going over your own budget is no longer possible.
If you want to keep your account inactive for an extended period, choose self-exclusion. You can set a duration from 6 months up to 5 years.
You will be notified via push notification and SMS when you are approaching your limit.
Gaming problems develop gradually. Many people don't realize when entertainment has turned into addiction. The warning signs below are worth paying attention to.
If you notice 2 or more of the signs above, contact our support team immediately or make use of the self-exclusion feature.
Answer the following questions honestly. If most of your answers are "Yes," consider reaching out for help.
Do you frequently spend beyond your set gaming budget?
Do you find yourself playing more after a loss to try to win your money back?
Have family or friends expressed concern about your gaming habits?
Do you feel restless or irritable when you try to stop gaming?
Is gaming causing problems with your work, studies, or relationships?
Have you ever lied to or hidden information from people you know about your gaming?
If 2 or more of your answers are "Yes," please contact our Support. Asking for help is a sign of strength.
Gaming risk is not the same for everyone. Understanding the levels below will help you assess where you stand.
Set a clear budget before you start playing. Allocate this budget for entertainment purposes only — never use money meant for food, rent, or essential expenses on gaming.
It's easy to lose track of time while gaming. Set a clear time limit in advance and stick to it strictly.
Gaming out of anger, frustration, or loneliness makes things worse. If you are not in a stable mindset, taking a break is always the wiser choice.
Gaming should always be fun. If you're feeling frustrated or anxious, stop and step away.
Certain behaviors make gaming dangerous. ek7 strongly discourages these behaviors.
Ek7 strictly prohibits registration for users under 18. You have a responsibility to protect the younger members of your household.
You do not have to face difficulties alone. ek7 is always here and ready to help.
Below is an overview of the types of limits you can set on ek7.
| Limit Type | Duration Options | Effective From | Cancel / Change |
|---|---|---|---|
| Deposit Limit | Daily / Weekly / Monthly | Immediate | After 24 Hours |
| Loss Limit | Daily / Weekly / Monthly | Immediate | After 7 Days |
| Session Time Limit | 30 Minutes / 1 Hour / Custom | Immediate | At Any Time |
| Break (Cool-Off) | 24 Hours / 7 Days / 30 Days | Immediate | After the Period Ends |
| Self-Exclusion | 6 Months / 1 Year / 5 Years | Immediate | After the Period Ends |
Log in to your ek7 account and click the profile icon in the top right corner.
Look for the "Responsible Gaming" option in your Account Settings menu.
Deposit limit, loss limit, time limit, or a break — choose the protection that works for you.
Specify the limit amount and the duration. An OTP may be sent for verification.
Save your settings. They take effect immediately and you will receive a confirmation message.